Shipping policy

Welcome to Wingotek. We are committed to delivering your orders as quickly and efficiently as possible.

Order Processing

All orders are processed from Poole, United Kingdom within 1–3 business days after payment has been received and verified. Orders are not processed or shipped on weekends or public holidays.

Shipping & Delivery Policy

Estimated delivery times are:

- All orders are shipped from Poole, United Kingdom.

- Standard delivery in UK: 3-5 business days, free shipping.

- International shipping: 7-14 business days, costs vary by country.

- Tracking details will be emailed once your order ships.

- Orders are processed Monday–Friday, excluding holidays.

Please note that delivery times are estimates and may vary due to customs processing, carrier delays, weather conditions, or peak periods.

Shipping Costs

Shipping costs are calculated at checkout. Promotional offers for free shipping may apply to selected products or order values.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing tracking information where available.

Multiple Item Orders

If you order multiple items, they may be shipped separately depending on product availability and warehouse locations.

Customs and Import Duties

For international orders, customs duties, taxes, and import charges may apply and are the responsibility of the customer.

Incorrect Address Information

Customers are responsible for providing accurate shipping information. Wingotek is not responsible for delays or lost shipments resulting from incorrect addresses provided during checkout.

Lost or Delayed Shipments

If your order has not arrived within the estimated delivery period, please contact us and we will work with the shipping carrier to investigate the issue.